Returns & Exchanges
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at customercare@gabriellawhite.com to obtain an Return Merchandise , and
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange five (5) days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
The following items cannot be
● Custom Items are not eligible to be returned.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 35%
● All items must be in their original condition and packaging to be accepted. Our returns team will work with you to schedule pick up of your items and we will credit your account on the original payment method (minus the 35% restocking fee and any return shipping fees) once your return is received in good condition.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: